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fredag, december 1, 2023

On board the Eurostar from hell – POLITICO


ABOARD THE EUROSTAR, OUTSIDE THE CHANNEL TUNNEL, England — It has been greater than eight hours since our Eurostar prepare departed London St. Pancras on a journey that was abruptly halted exterior the Channel Tunnel amidst sparks and bangs.  

It is a journey I’ve taken many instances as head of POLITICO’s workplace in Brussels. However this one is not going to plan.

Shortly earlier than 9 a.m. native time, {an electrical} cable snaps and falls on the prepare, which had been heading to Amsterdam by way of Brussels. Passengers are initially phlegmatic at their predicament, however the ensuing hours rapidly change that.

With bathrooms overflowing, individuals more and more hungry and thirsty, and minimal communication from prepare employees, goodwill quickly evaporates. 

At first, passengers are instructed over the audio system {that a} rescue prepare is on its method. Shortly after, nonetheless, the dearth of electrical energy kiboshes the announcement system. 

After that, uncommon updates are supplied by more and more scarce employees. A rescue prepare supposed to drag our immobile carriages again to a different station arrives, however one other drawback instantly arises — some overhead wires have to be moved earlier than we could be pulled anyplace. 

Hours move, with out information.

Rumors abound of individuals smoking and vaping, passengers having to urinate in cups, and poor air high quality given the dearth of air-con. Employees appear to have disappeared, and after they do stroll previous have little to no information. 

Rail incident personnel arrive alongside the prepare however are unable to repair the issue, as an alternative taking pictures and speaking on their telephones. Passengers take to X to beg Eurostar for solutions. 

With no official information, half-baked rumors flourish. Will we be going to Brussels on a alternative prepare? Or be towed to a different platform after which despatched again to London? Ought to we attempt to rebook later trains? 

Rail employees ultimately raise the hanging wires from the prepare as it’s towed again just a few hundred meters. It then comes to a different halt, earlier than ultimately being moved to the place it could actually lastly be linked to {an electrical} provide. The ability comes again on simply after 4 p.m., greater than seven hours after {the electrical} cables got here crashing down.

By now, passenger camaraderie is once more at excessive ebb: Seven hours caught in Dover will do this to you. Jokes and ideas on how one can attain our ultimate locations fill the carriage, as does anger at Eurostar. 

As your bedraggled reporter recordsdata this story, the most recent announcement — eight and a half hours after we left St. Pancras — is that we’re heading again to London.

This time, thank goodness, that appears to be true.



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