A MAN whose automotive was written off after it was badly broken has mentioned he has been ”ignored to dry”.
Stephen Williams, from Langport, Somerset, mentioned he was advised that his motor had been broken upon his return to Bristol Airport from Prague.
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”I went to Bristol with a automotive and now I am at residence with out one by way of no fault of my very own,” he claimed.
The civil servant reportedly acquired a textual content instructing him to name name buyer relations at Bristol Airport as he waited from his flight out of the Czech capital.
Stephen was then greeted by an airport employee who knowledgeable him that his Honda Civic had been broken within the fireplace.
The Yeovil resident was then allegedly advised by his insurers Ageas that his automobile could be written off.
He advised the BBC: ”So I’m left with no automotive, no cash to purchase a brand new one and no manner of attending to work besides on my motorcycle within the winter ice and rain.
”I’m a civil servant on a small wage and have been ignored to dry – by corporations which can make a much bigger revenue this 12 months at my expense.
”I have no idea how I’m going to get to work now, I work all the best way down in Yeovil so this can be a downside.”
Avon Hearth and Rescue mentioned they’re nonetheless investigating the fireplace and however consider it was induced by accident.
Stephen additionally says he feels let down after he claims the airport assured him they would offer a courtesy automotive earlier than the provide was retracted the next day.
”The primary worker mentioned they’d get me a taxi residence and if the automotive isn’t drivable I might be supplied with a rent automotive,” he added.
”The subsequent day I requested a couple of alternative automotive and a second worker advised me that I would not obtain one.
”I advised them what the primary worker had mentioned they usually mentioned that was not appropriate.”
Mr Williams mentioned his insurer Ageas mentioned they are going to ship a salvage firm to gather his automotive and though the corporate initially mentioned such a declare would have an effect on his no-claims low cost, it has now mentioned it won’t.
In a press release from Bristol Airport, a spokesperson mentioned: “We recognise the upset this incident has induced and recognize that is regarding for the small variety of clients straight impacted.
”Clients on their return to Bristol Airport have been met by Airport groups and have been suggested of the state of affairs with their automobile being broken by fireplace.
”Clients have been provided both a taxi residence or rent automotive rental for 48 hours, paid for by Bristol Airport.
”Clients might want to take up their particular person claims additional with their very own automotive insurance coverage supplier.”
An Ageas spokesperson mentioned: ”Mr Williams known as us on eleventh December to say for the lack of his automobile.
”We assessed the injury to his automobile and known as him to verify that his automotive was past restore and settle his declare.
”This cost was transferred to his checking account yesterday, twelfth December 2023.”