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eBay to pay $3M in harassment marketing campaign in opposition to Massachusetts couple : NPR


eBay, a world e-commerce firm primarily based in San Jose, Calif., accepted accountability for its former staff’ actions in a 2019 harassment marketing campaign, federal authorities mentioned Thursday.

Marcio Jose Sanchez/AP


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Marcio Jose Sanchez/AP


eBay, a world e-commerce firm primarily based in San Jose, Calif., accepted accountability for its former staff’ actions in a 2019 harassment marketing campaign, federal authorities mentioned Thursday.

Marcio Jose Sanchez/AP

eBay agreed to pay a $3 million high quality to resolve felony prices associated to a 2019 harassment marketing campaign its then-employees waged in opposition to a Massachusetts couple for his or her e-newsletter’s protection of the e-commerce firm, federal authorities mentioned Thursday. The retaliation scheme concerned sending stay bugs, a funeral wreath and different disturbing deliveries to their house.

The Justice Division charged eBay with stalking, witness tampering and obstruction of justice after seven staff and contractors had been convicted of felony prices for his or her roles within the scheme.

eBay accepted accountability for its staff’ actions as a part of a deferred prosecution settlement, in keeping with the U.S. legal professional’s workplace in Massachusetts. The costs in opposition to the corporate may very well be dismissed if eBay complies with the phrases of the settlement, which embody the corporate retaining an unbiased monitor to supervise the corporate for 3 years. The $3 million felony penalty is the utmost high quality for the six prices.

”eBay engaged in completely horrific, felony conduct,” Performing U.S. Lawyer Joshua Levy mentioned Thursday. ”The corporate’s staff and contractors concerned on this marketing campaign put the victims by way of pure hell, in a petrifying marketing campaign aimed toward silencing their reporting and defending the eBay model.”

In August 2019, Jim Baugh, eBay’s former senior director of Security and Safety, and 6 different safety crew employees members focused Ina and David Steiner, the cofounding editor and writer of EcommerceBytes, a commerce publication that studies on e-commerce firms, together with eBay.

EcommerceBytes’ reporting had turn out to be a supply of frustration amongst eBay executives, in keeping with court docket paperwork. Quickly after Ina wrote a narrative about eBay’s lawsuit accusing Amazon of poaching its sellers, eBay’s then-CEO, Devin Wenig, messaged one other govt, saying: ”If we’re ever going to take her down..now’s the time,” court docket information present.

The executives and different staff proceeded to hold out an intimidation marketing campaign that included: Creating Twitter accounts below false names and utilizing them to ship threatening non-public DMs to Ina; publicly posting the Steiners’ house tackle and inspiring strangers to go to their house for sexual encounters and different actions; and putting in a GPS machine on the Steiners’ automobile.

eBay staff additionally despatched to the Steiners’ house stay spiders and cockroaches, a funeral wreath, a fetal pig and a ebook about surviving the lack of a partner.

”We had been focused as a result of we gave eBay sellers a voice and since we reported details that prime executives did not like publicly laid naked,” the Steiners mentioned in assertion on their web site on Thursday. ”After right this moment’s announcement, we stay decided to push for solutions and do no matter we probably can to make sure that no company ever feels that the choice exists for them to squash an individual’s First Modification rights.”

The Steiners filed a civil lawsuit final 12 months in opposition to eBay, then-CEO Wenig and different former staff. A trial date is scheduled for March, in keeping with the couple.

Wenig, who resigned in 2019, has not been charged and has denied wrongdoing.

”The corporate’s conduct in 2019 was flawed and reprehensible,” eBay CEO Jamie Iannone mentioned in a mentioned in an announcement on Thursday. ”Since these occasions occurred, new leaders have joined the corporate and eBay has strengthened its insurance policies, procedures, controls and coaching. eBay stays dedicated to upholding excessive requirements of conduct and ethics and to creating issues proper with the Steiners.”

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