Thetraveljunkie.org – Singapore Airways LOST OUR FREEDIVING LONG FINS and LOST OUR DREAM TOO! Our long-awaited freediving journey to Raja Ampat, Indonesia, became a nightmare due to Singapore Airways. What was alleged to be an unforgettable journey grew to become a narrative of disappointment and frustration. We flew from Brisbane (BNE) to Singapore (SIN) on SQ 256, and continued on SQ 962 to Jakarta (CGK), arriving at 5:45 PM. Upon arrival, we found that our outsized pink baggage—containing our freedive lengthy fins (important sports activities gear)—was lacking. We had a connecting flight to Sorong (SOQ) with Garuda Indonesia GA 680 at 11:45 PM, giving us greater than 6 hours in Jakarta. That ought to have been sufficient time to find the lacking gear—however Singapore Airways supplied us no assist in any respect.
We have been at Terminal 3 Final, Soekarno-Hatta Airport, determined and pleading for help. Nobody from Singapore Airways took accountability. No follow-up. No help. We even posted on Instagram, tagging @singaporeair and @singaporeairid with a plea for assist.
“Hello @singaporeair, we misplaced our pink outsized baggage (sport gear lengthy fins) and our subsequent flight to Raja Ampat with @garuda.indonesia tonight! ??? We wish freediving at Raja Ampat tomorrow ??? HELP!!!”
However by the point they replied—it was already the following day. We had landed in Raja Ampat with out our gear, and our plans have been fully shattered.
Our pink freedive lengthy fins lastly arrived in Jakarta at 11 PM (nobody assist us to switch our freedive fins to GA 682 or Pelita Air at 1 AM) and we may choose up at Sorong Airport, heartbroken and empty-handed. All of the preparation, planning, and pleasure was crushed.
This wasn’t simply baggage. This was our dream. We got here to Raja Ampat to freedive—and we couldn’t even enter the water correctly.
Singapore Airways, You Let Us Down
Your lack of care and urgency was surprising. You had time to repair this. You had time to assist. However you didn’t.
We’re sharing this story not simply to specific our ache, however to warn different travellers, particularly these carrying sports activities or outsized gear—suppose twice earlier than flying with Singapore Airways.
This expertise left us traumatised and deeply upset. We trusted you with our dream. You allow us to down.
We’re executed with Singapore Airways.
Bye.
—
Subscribe our YouTube channel right here, https://www.youtube.com/@TheTravelJunkieOfficial.
xxx
Pleased Sustainable Travels!
For a bit extra digital journey inspiration, comply with us on Instagram @TravelJunkieAU, Twitter @TravelJunkieID & like us on Fb.