Westpac clients have been reduce off from the financial institution’s on-line companies after a significant outage on Monday evening.
The financial institution stated it was conscious that some clients have been experiencing points accessing their account data through its on-line and cellular banking platforms.
Westpac’s on-line and cellular banking system went down late on Monday, December 4.
“Our groups are working to repair the difficulty,” the financial institution posted on its social media accounts. “We apologise for any inconvenience and can proceed to share updates right here.”
Downdetector, an internet site that tracks on-line outages, recorded 1000’s of complaints from Australians from about 8.30pm, with stories spiking at 9pm.
The financial institution acknowledged the outage about 9.20pm with its social media posts.
Clients on social media have complained they can’t log in to their on-line accounts to see their account or card particulars, pay payments or make transfers.
“Yep I can’t see any accounts, it’s saying I’ve no accounts and no playing cards,” one individual wrote on Fb.
Others stated they logged into the app solely to see their financial institution stability sitting at zero.